Terms & Conditions

All Cakes made by Sharyn Breval and Sharyn’s Cakes staff are subject to the following terms and conditions:-

Ingredients

All our ingredients are of the highest quality. The cakes are made in premises in which nuts, gluten and eggs are used, every effort is taken to keep ingredients separate however cakes may contain traces of nuts, nut oil, gluten and eggs.

All sponge, flavoured and chocolate cakes, are made to be eaten on the day of the celebration.

Storage

Fondant and sugar paste (the smooth icing covering the cake and icing decorations) are extremely affected by temperature and moisture. At no time should the cake be in direct sunlight and or placed in a fridge or freezer and must be kept in a cool dry place at all times.

Orders

We prefer six months notification on wedding cakes however we will accept short notice cakes subject to the availability of the date required.

Any cake ordered from a picture or photo of a cake produced in any form, can only be reproduced by us as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.

Deposits

We require a deposit on placement of order for all cakes, which is deducted from the final balance payable. 

Final Balance Payment

The final balance is payable 8 weeks prior to wedding date and all monies are to be cleared by the banks at least 4 weeks before the delivery date.

Delivery

We are not responsible for any damage after delivery. The cake will be photographed from various angles and will serve as proof of the cake being received in good order.  

Cancellation

Cancellation when design has been chosen. 

Deposits and monies paid will only be refunded less incurred costs. All cancellations must be submitted in writing and it is the responsibility of the customer to ensure receipt of the cancellation.  

On receipt of the cancellation you will be sent confirmation and information of any amounts due at the cancellation date, these amounts must be paid within 7 days of confirmation letter, any unpaid balances will be pursued through the small claims court and customers will be responsible for costs and expenses incurred in this process. Refunds will be dependent upon time and incurred costs.

Disputes

Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of Sharyn’s Cakes and are not automatic.  No refunds will be given for any cake which has been consumed or partly consumed, regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is adequate for the purpose for which it has been supplied.  All cakes delivered to venues are photographed from different angles to show cake quality on delivery.  We do not accept any responsibility for loss or damage to the cake or items with the cake such as knives, decorations and stands, once the cake has been delivered to a venue or collected from our shop, or for loss, damage or non-delivery under unavoidable or exceptional circumstances. No damage caused from venue or guests will be for our responsibility.

 Publication

From time to time our designs are published in national wedding cake magazines and other publications; we reserve the right to use any image of a cake made by Sharyn’s Cakes for publication at a later date.

Return of Hired Equipment

Deposits are taken for all equipment.   All equipment must be returned within 3 days of the wedding date (unless alternative arrangements have been agreed prior to wedding in writing) or extra charges may be levied to cover hire costs.  Any damages to equipment will incur a reduction of deposit returned in order to cover costs of repair or replacement

 Please feel free to contact Sharyn Breval should you have any queries.